Benefits
Each participant will know skills needed to achieve objectives and the tools necessary to implement points learned so that there will be tangible benefits and results within the organization. Action planning is devised by participants to implement into the work place to improve productivity and employee satisfaction.
This specially devised training course will provide participants with the practical skills and knowledge to coach and mentor others effectively.

Course Outcomes

• Establishing framework to introduce coaching and mentoring culture
• Introduction of coaching and mentoring tools
• Improve Employee Retention
• Create more specific & efficient placement & assimilation for new employees
• Facilitate smoother job transition within the company
• Improved employee productivity and retention rates

Participants will learn the following points to enable implementation of a coaching and mentoring scheme in the company:

Introduction

1. Define what is meant by 'coaching' and ‘mentoring’ and identify the benefits to organizations and Companies. Define who mentors and who coaches
2. What is the case for mentoring in your company? Identify benefits that you will gain from adopting and implementing mentoring and coaching program
Coach/Mentor/Mentee success factors
3. Key success factors for mentoring & personal attributes of a mentor. Issues around mentoring roles and functions. Questions to ask when looking for a mentor in the company
4. Signs of a real mentor
5. Benefits for mentees. Things that mentees must do
6. Skills and benefits of mentoring Employees
Tools for embedding coaching and mentoring culture within a company
7. Tools and learning models to make coaching succeed.
8. Performance Appraisal Form as a Coaching and Mentoring Tool
- Vak Channels-self assessment tool
- Honey & Mumford Learning Styles
- Conscious Competence matrix
- Drafting a Task analysis
9. Criteria for evaluating mentoring
Key coaching/mentoring success factors
10. Reasons mentoring fails
11. Methods and tools to develop a mentoring scheme
12. Outcomes of effective mentoring/coaching
13. Types not suited to mentoring/coaching
14. Benefits to the mentor/coach
15. Sources of mentor's success
16. Things mentors/coaches must help mentees focus upon
17. Key actions of a mentor/coach
18. Barriers to Learning for the mentee
19. Giving Constructive Feedback

By the end of the training the participant should be able to:-
• Specify the factors which embed a learning and development culture within the company
• Explain what is meant by 'rapport' and the benefits of building rapport between mentor and mentee
• Identify the main elements of giving feedback in the coaching process
• Use constructive feedback to action plan the transfer of skills and knowledge acquired into the workplace
• Understand key issues in employee retention

email:info@britishcommunication.com